FAQ

1.  How do I pay my bill?

Waste Control accepts cash or checks in person or by mail. You also can set up automatic payments through your financial institution.  We currently do not accept credit or debit cards.

2.  Can I pay bills online?

We do not currently accepts bill payment online.

3.  Can I pay my bill over the phone?

We do not currently accept bill payment over the phone.

4.  Does Waste Control accept hazardous materials?

Waste Control accepts household hazardous waste at the HazWaste Facility (Building A), which is open from 9:30 a.m. to 11:30 a.m. on Tuesdays and Saturdays.  There is no fee and no appointment necessary for delivering household hazardous waste.

We also accept hazardous waste from Conditionally Exempt Small Quantity Generators (qualifying commercial generators of hazardous waste).  Please contact Waste Control at (360) 425-4302 for an appointment and fee information.

5.  How do I dispose of sharps, e.g. used needles?

Sharps must be deposited into a sealed container, such as a 2-liter plastic bottle.  Place duct tape around the lid and take to the HazWaste Facility (Building A).

6.  Can I put lawn clippings and tree branches in the recyclable containers?

No, at this time we do not accept lawn clipping, tree branches, or other compostable materials.  The recycling containers are for clean paper, aluminum cans, tin cans, glass bottles, metals, and plastic containers.  Please rinse all containers before placing them in your recycling container.

7.  Is identification required on all metal transactions?

Yes, valid identification is required on all metal transactions.  There are no exceptions.

8.  What do I do with electronic waste?

Households, small businesses, schools, small governments, special purpose districts, and charities can recycle electronic waste free of charge under a program called E-cycle Washington. Electronic waste eligible under the program includes:

  • televisions
  • computers
  • computer monitors
  • portable or laptop computers
  • Note: Computer peripherals such as keyboards, mice, printers are not included in the program
  • E-waste can be delivered to the Longview Goodwill. –  Address: 1030 15th Avenue, Longview. Phone (253) 573-1333 Hours: Monday-Saturday 9 a.m.; Sunday 10 a.m. – 7 p.m.

Waste control also accepts e-waste at the Buy-Back recycling Center, locate on the north end of the facility. The buy-Back recycling center is open 7:30 a.m. to 5:30 p.m. 7 days a week.

9. what are Waste Control’s hours?

The Waste Transfer Station, Drop-off Recycling Center, and Buy-Back Recycling Center are open from 7:30 a.m. to 5:30 p.m. 7 days a week

the HazWaste Facility is open 9:30 a.m. to 11:30 a.m, on Tuesdays and Saturday.

Holiday hours are described below

10.  Is Waste Control open on holidays?

The Business Office is closed on all major holidays (New Years Day, July 4th, Memorial Day, Labor Day, Thanksgiving Day, and Christmas Day).

The Transfer Station is open for self-hauled waste, drop-off recycling, and buy-back recycling for limited hours during some holidays.

  • Christmas Day and New Years Day – Closed
  • July 4th if falls on weekend – Closed
  • July 4th if falls on weekday – Open until 12 Noon
  • Memorial Day, Labor Day, & Thanksgiving Day – Open until 12 Noon

 

11.  Is garbage collected on holidays?

Waste collection and curbside recycling services are uninterrupted during holidays, except for Christmas Day and New Years Day.  If Christmas Day or New Years Day fall on a weekday,  there will be no pickup on the holiday and all garbage and recycling services will be moved one day forward from your regularly scheduled pickup for the remainder of the week.  For example, if Christmas falls on a Wednesday, service for the rest of the week will be moved one day forward from the holiday.  Customers with regularly scheduled Wednesday service will be picked up on Thursday.  Customers with regularly scheduled Thursday service will be picked up on Friday.  Customers with regularly scheduled Friday service will be picked up on Saturday.  Monday and Tuesday fall prior to the holiday and will be picked up as regularly scheduled.